Guides · 5 min read

Troubleshooting: slow, out of memory or odd output

A checklist for the most common problems, from a model that crawls to one that repeats itself or crashes on load.

Most local-model problems fall into a handful of causes. Work down the list that matches your symptom.

It is very slow

  1. Is the GPU being used? In the app, look for a GPU layers or offload setting and make sure it is not zero. Watch GPU memory use while it runs. A CPU-only build, or missing drivers, is the most common cause.
  2. Does the model fit? If part of it runs from system RAM, speed drops sharply (offloading). Compare against your hardware on My hardware.
  3. Is the context huge? Reading a very long prompt takes time, and a large cache can push the model out of fast memory (two speeds).
  4. Is something else using the GPU? Browsers, games and other apps hold video memory.
  5. Is the machine throttling? Laptops on battery or with poor cooling slow down under sustained load. Plug in and check temperatures.

It runs out of memory or crashes while loading

It works at first, then fails in a long chat

The KV cache grows with every token. A model that fit at the start can run out as the conversation grows. Start a new chat, or reduce the context setting so older text is dropped earlier.

The output is odd

It will not download or load

Still stuck? Start again from the first-model guide with a small model, to separate a hardware problem from a model problem.

Estimates come from published hardware specs and our open formulas, not from running the model on your machine. Real speed varies with runtime, drivers and settings. Numbers marked “Measured” come from a linked benchmark.